Loading…
The Ben, Autograph Collection has ended
TBD [clear filter]
Wednesday, February 5
 

1:00pm PST

Open Review
Wednesday February 5, 2020 1:00pm - 5:00pm PST
TBA
 
Thursday, February 6
 

1:00pm PST

Open Review
Thursday February 6, 2020 1:00pm - 5:00pm PST
TBA
 
Friday, February 7
 

1:00pm PST

Open Review
Friday February 7, 2020 1:00pm - 5:00pm PST
TBA
 
Saturday, February 8
 

8:00am PST

Autograph Collection Brand Immersion (Group F&B)
This Orientation program introduces new associates to the Autograph Collection brand and their own property in a way that makes them feel welcomed and prepared to deliver exceptional guest service.
Autograph Collection Service Training is a required training.




Saturday February 8, 2020 8:00am - 10:00am PST
TBA

10:00am PST

Service Excellence (Group F&B)
Autograph Service Excellence provides high guest contact associates, their supervisors and all hotel managers with the service skills required to demonstrate exceptional service behavior.
Autograph Collection Service Training is a required training.




Saturday February 8, 2020 10:00am - 5:00pm PST
TBA
 
Sunday, February 9
 

8:00am PST

Autograph Collection Brand Immersion (Group 1)
This Orientation program introduces new associates to the Autograph Collection brand and their own property in a way that makes them feel welcomed and prepared to deliver exceptional guest service.
Autograph Collection Service Training is a required training.




Sunday February 9, 2020 8:00am - 10:00am PST
TBA

10:00am PST

Service Excellence (Group 1)
Autograph Service Excellence provides high guest contact associates, their supervisors and all hotel managers with the service skills required to demonstrate exceptional service behavior.
Autograph Collection Service Training is a required training.




Sunday February 9, 2020 10:00am - 5:00pm PST
TBA
 
Monday, February 10
 

1:30pm PST

The Power of Loyalty (Group 1)
An overview of the importance of guest loyalty, Marriott Bonvoy, and Mobile Guest Services. This is intended for all associates and does not replace the required online training.

Monday February 10, 2020 1:30pm - 2:30pm PST
TBA
 
Tuesday, February 11
 

9:00am PST

Autograph Collection Brand Immersion (Group 2)
This Orientation program introduces new associates to the Autograph Collection brand and their own property in a way that makes them feel welcomed and prepared to deliver exceptional guest service.
Autograph Collection Service Training is a required training.




Tuesday February 11, 2020 9:00am - 11:00am PST
TBA

11:00am PST

The Power of Loyalty (Group 2)
An overview of the importance of guest loyalty, Marriott Bonvoy, and Mobile Guest Services. This is intended for all associates and does not replace the required online training.

Tuesday February 11, 2020 11:00am - 12:15pm PST
TBA
 
Wednesday, February 12
 

9:00am PST

Service Excellence (Group 2)
Autograph Service Excellence provides high guest contact associates, their supervisors and all hotel managers with the service skills required to demonstrate exceptional service behavior.
Autograph Collection Service Training is a required training.

Wednesday February 12, 2020 9:00am - 4:00pm PST
TBA
 
Filter sessions
Apply filters to sessions.